Yes, this is not an issue for us. Just let us know how to get in before we arrive. Some of our clients have left keys under a outside doormat, in the mailbox, at the front desk, or somewhere else out of sight.

We will always provide our own supplies, but we also don’t mind if our clients would prefer us to use one specific product or their own selection of products. Just make sure you communicate with us beforehand.

Yes, at Tony and Helen, we understand the importance of consistency and building trust with our clients. We strive to provide you with the same dedicated cleaner for each scheduled cleaning session. This approach allows for familiarity with your preferences, ensuring a personalized and tailored cleaning experience every time.

Depending on the size of what is being cleaned & what our client wants cleaned, the amount of time that we take can differate. Feel free to ask your cleaner for the estimate time they think they will be finished.

We accept Zelle, cash, or checks as forms of payment methods. Please indicate to our team your preferred method of payment beforehand.

Our Move in/Move out cleanings are best designated to prepare an apartment or house for a new tenant. In a Move in/Move out cleaning, there’s typically more room to be vacuumed, more baseboards to be detail cleaned, more cabinet space to be cleaned, light fixtures, etc.

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